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Home Lifestyle Health

More than half of Singapore workers lack trusted relationships at work: report

December 2, 2024
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A new Mental Health Index by Telus Health reveals concerning statistics about workplace relationships and mental health in Singapore. Over 55% of employees in the country report lacking trusted workplace relationships, leading to heightened feelings of isolation and loneliness. The study also highlights that these individuals are over four times more likely to experience isolation compared to workers who have such trusted connections.

Trusted personal relationships are also lacking

The report found that 52% of Singaporean workers lack trusted personal relationships, making them nearly six times more likely to feel isolated. Younger workers, particularly those aged 40 and below, are disproportionately affected. They are 80% more likely to lack trusted personal relationships and 50% more likely to lack trusted workplace connections compared to workers aged over 50.

Authenticity remains a challenge

Another significant finding is the issue of authenticity. More than 42% of workers report not trusting anyone enough to be their authentic selves. Younger employees are 40% more likely than their older counterparts to face this barrier.

Loneliness: A growing workplace concern

Loneliness has been classified by the World Health Organization (WHO) as a pressing health threat comparable to smoking and obesity. Haider Amir, Director, Asia at Telus Health, underscores the ripple effects of workplace loneliness, saying, “Without reliable connections and a supportive environment where individuals can authentically express themselves, challenges inevitably arise.”

Addressing these issues not only boosts employee well-being but also delivers tangible financial benefits for organizations.

Broader challenges in Singapore workplaces

The report also sheds light on other workplace issues:

  • One in ten workers feel undervalued and disrespected by their colleagues, making them 60% more likely to report mental health challenges affecting productivity.
  • Nearly half of employees believe their employers do not support psychological health and safety, or are unsure about such support.
  • 41% of workers feel harassment, bullying, and workplace conflicts are not adequately addressed.

Insights from global mental health scores

The Telus Mental Health Index compares mental health across regions using a scoring system where higher points indicate better mental well-being. Scores in January 2024 include:

  • United States: 70.7
  • United Kingdom: 64.7
  • Canada: 63.5
  • Australia: 63.1
  • Singapore: 62.6
  • Europe: 62.0
  • New Zealand: 59.6

In Singapore, scores indicate employees are operating at strain levels (50-79 points) rather than optimal mental health.

Recommendations for improvement

Paula Allen, Global Leader at Telus Health, emphasizes the importance of cultivating trust and addressing workplace issues to counteract feelings of isolation. She recommends organizations focus on:

  • Building a culture of trust.
  • Offering health, personal, and financial programs that support employees.

By fostering trusted relationships and prioritizing mental health, Singaporean workplaces can improve productivity and employee satisfaction.

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